Shipping Information
Standard shipping is 3-5 business days through AUSpost.
Returns & Refunds
30-Day Money-Back Guarantee
We’re confident HomeSync will compliment your family’s routine, but if you’re not completely satisfied, you can return it within 30 days of delivery for a full refund – no questions asked.
How to Return
Simply contact our support team to initiate a return. We’ll provide a prepaid return label and guide you through the process. Your HomeSync should be returned in its original packaging with all accessories included.
Refund Processing
Once we receive your returned HomeSync, refunds are processed within 5-7 business days to your original payment method.
Warranty
12-Month Warranty
Every HomeSync comes with a comprehensive 12-month warranty covering manufacturing defects. Our local support team will help resolve any issues quickly, ensuring your family stays connected.
Need Help?
Questions about shipping or returns? Click HERE to contact our team – we’re here to make your HomeSync experience seamless from order to delivery.